Micro Wire values the trust you place in us. This Privacy Policy details in an exhaustive manner how we collect, use, process, and protect your personal data across our domains (microwire.pt, microwire.eu, and microwire.es), ensuring full compliance with the GDPR.
The entity responsible for processing your personal data is Clouds and Roots Unipessoal, Lda (hereinafter referred to as "Micro Wire").
We assume the institutional commitment to guarantee the privacy and protection of all data of users who interact with our digital platforms.
We collect and process only the data strictly necessary for its intended purpose, divided into the following categories:
Our Website is not intended for individuals under 18 years of age. Micro Wire does not intentionally collect data from minors. If we become aware that data from a minor was collected without lawful parental consent, we will proceed with its immediate deletion from all our systems.
Processing indispensable for handling your orders, managing shipping flows, billing, technical assistance, and warranty management (RMA).
Data processed to comply with tax duties, such as the mandatory communication of invoices to the Tax and Customs Authority.
Used for the continuous improvement of our services, after-sales support, active fraud prevention, and maintaining the cybersecurity of our platforms.
We only send marketing communications, news, or newsletters if you have provided your free, specific, and informed consent.
Micro Wire does not sell personal data of customers. Information sharing occurs strictly with partners necessary to enable the contracted service:
In order to offer you Klarna’s payment methods, we transmit personal data from the contact form and order details during checkout. This allows Klarna to assess whether you qualify for their payment methods. Your data is processed under the responsibility and Privacy Policy of Klarna.
We implement strict technical and organizational measures to protect your information against loss, misuse, or unauthorized alteration:
Data is kept only for the period necessary to provide the service or to comply with legal obligations.
Example: Billing data is kept for a mandatory period of 10 years as required by Portuguese tax legislation.
As a data subject, the user may exercise the following rights guaranteed by the GDPR:
You can send your request by email or formal letter to our headquarters.
apoio@microwire.ptYou also have the right to lodge a complaint with the national supervisory authority:
National Data Protection Commission (CNPD)
www.cnpd.pt