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B2B Reseller Area

B2B Reseller Area - Micro Wire

If you run a shop or work professionally in telecommunications equipment components, accessories and repair, Micro Wire is the strategic partner your business needs. Create your Reseller account and access a B2B ecosystem built for growth, with automated invoicing and exclusive benefits.

 

Free Shipping on Orders over €400

All reseller orders over €400 (goods value, excluding VAT) ship free of charge. Consolidate your purchases and save on every restock.

  • Applied automatically: shipping is deducted at checkout, no coupon required.
  • Priority delivery: 24-hour dispatch still applies.
  • Below €400: standard shipping rates apply, calculated at checkout.

Exclusive B2B Benefits

 

Pricing and Discounts

Immediate access to special trade price lists and tiered volume discounts based on the quantities you buy.

High-Performance Logistics

Priority 24-hour delivery and free shipping on orders over €400. Your stock never runs dry and your customers never wait.

Support and Repairs

A dedicated phone and online support line for professionals, plus top priority at our Repair Centre.

How to Join (Step by Step)

The application process is designed to be quick and secure, ensuring that only trade professionals can access our commercial terms.

1

Register on Our Website

Create a standard account on our website. Fill in all details accurately, as they will form the basis of your business profile.

2

Apply from Your Account

Go to your customer account and request an upgrade to a “Reseller Account”, attaching the required documents.

3

Review and Approval

Our team will review your application. Once your VAT number and documents have been verified, you will receive an email confirming that your B2B tier is active.

Required Documents

When applying for a reseller account, you must submit:

  • Sole traders: proof of business registration with the tax authority (or equivalent document).
  • Limited companies (Ltd, PLC, etc.): an up-to-date company register extract (or equivalent document).
  • Billing address: must match exactly the address shown on your tax documents.

Intra-Community Traders (VIES)

 

For customers based outside Portugal but within the European Union, Micro Wire offers VAT exemption under the intra-Community supply rules, through a highly automated process.

  • Double Validation: your VAT number is checked against the VIES system at registration and also automatically at every checkout, ensuring full legal compliance and instant exemption.
  • Locked Billing Details: the billing address and VAT number provided at registration are locked for all future purchases.
  • Changes to Tax Details: if you need to change your address or VAT number, the request must be submitted via our contact page or by email to [email protected], and is subject to a new document check.

Tiers and Dynamic Pricing

A partnership with Micro Wire rewards business volume. Your reseller tier determines your price level.

Please note: tiers are dynamic. You can move up to tiers with higher discounts, but you can also move down a level or be removed if the account is inactive or does not purchase regularly.

Credit Management

Amounts from credit notes (including orders cancelled at the reseller's request) are always credited to your account balance and can be redeemed via coupons on subsequent orders. Direct bank refunds are not issued for B2B accounts.

B2B Account Deadlines and Maintenance

Reseller accounts require ongoing trading activity to keep their benefits active. The following inactivity rules apply:

After Initial Activation (3 Weeks)

Once your B2B account is first activated, you have 3 weeks to place your first order. If you do not, the account loses its benefits. To reactivate it, you will need to make a purchase at the standard retail price.

Annual Renewal (1-Year Cycle)

After your first purchase, reseller status is valid for 1 year. Each new order automatically renews this cycle for another year. If it expires, the account reverts to a standard customer account, and a purchase at the standard retail price is required before reactivation can be requested.